Mr. Lodge GmbH · Barer Str. 32 · 80333 München · 089 340 823-0 · info@mrlodge.de

The Protection of Your Data is Important to Us

The Mr. Lodge GmbH (hereinafter also referred to as "we") takes the protection of your personal data very seriously.  We want you to know what kind of data we save, at what time we save it, and how we use it. As a private-law company we are subject to the provisions of data protection laws, in particular the General Data Protection Regulation GDPR and the Federal Data Protection Act BDSG. We have taken technical and organizational measures to ensure that the statutes for data protection are upheld by ourselves and external service providers.

1. Responsible Person and Data Protection Officer

Responsible for the personal data of users (hereinafter referred to as "you") of our websites www.mrlodge.de and www.mrlodge-immobilien.com is

Mr. Lodge GmbH
Barer Str. 32
80333 Munich
Email: info@mrlodge.de

Data Protection Officer: datenschutz@mrlodge.de

2. General Information on the Handling of Personal Data

2.1 Duration of data retention

If the following explanations do not specify the duration of data retention, we will store your personal data for as long as we need it for the purpose for which it was intended. If the personal data are subject to tax and commercial law retention provisions, the duration of the storage is based on tax accounting retention periods and is in accordance with the principles of orderly bookkeeping.

2.2 Your rights:

Provided the legal requirements are applicable, you can invoke the following rights regarding the processing of your personal data:

  • Right of access by the data subject (section 15 GDPR)
  • Right to rectification (section 16 GDPR)
  • Right to erasure (section 17 GDPR)
  • Right to restriction of processing (section 18 GDPR)
  • Right to object (section 21 GDPR)
  • Right to data portability (section 20 GDPR)
  • Right to lodge a complaint with a supervisory authority (section 77 GDPR)
  • If you have consented to the processing of your personal data you make revoke your consent at any time with effect for the future.

2.3 What are personal data?

Personal data is information that can be used to find out your identity. That includes information like your official name, address, postal address, or telephone number. Generally, you can use our internet presence without disclosing your identity. However, some functions on our website require you to enter personal data, which we process in accordance with this privacy statement.

3. Data collection on our website

3.1 Cookies

Some of our web pages use cookies. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as a shopping cart function on a website) are stored pursuant to S. 6 subsection 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy statement.

3.2 Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Time of the server request
  •  IP address

None of this data will be merged with other data sources. These server log files will be deleted from the server after 14 days. We collect this data in order to serve our legitimate interests in displaying the website. The basis for data processing is S. 6 (1) (f) GDPR

3.3 Contact forms

On our website you will find forms for contacting us. When you use one of our contact forms, we collect the data you enter in the form, your IP address and the time the request was sent.

You can use the contact forms to request information and offers on furnished apartments (hereinafter: “Interested Party Form”), offer us properties for rent to potential tenants (hereinafter: “Offer Form”) or request information on the purchase and sale of properties (hereinafter: “Purchase and Sale Forms”).

Some details which we request in the contact forms are mandatory details which we have marked accordingly. We need this information in order to communicate with you. In addition, we require the mandatory information for the following:

  • Interested Party Form:  to create suitable offers for you
  • Offer Form: to determine whether we accept the property you offered
  • Purchase and Sale Forms: to contact you and advise you on the sale of your property, and evaluate your property, to make you an offer for purchasing a property or to answer questions about our services

The remaining data is voluntary information that we process to contact you personally. Additionally, we use the voluntary information for the following:

  • Interested Party Form: in order to better tailor our offers to your individual needs
  • Offer Form: in order to create a detailed exposé of your property and advise you on the rental of your property.

Under certain circumstances, we may forward your data to the following recipients or to their representatives:

  • Interested Party Form: to the landlord of the object
  • Offer Form: to prospective tenants
  • Purchase and Sale Form: to prospective buyers or potential sellers
  • When preparing a lease or sale: to Credit reference agencies for a credit assessment

We process this data in order to provide you with offers or in order to conclude a contract with you. The legal basis for processing the data is S.6 (1) (b) GDPR. If your contact request is not for the purpose of preparing or concluding a contract with you but with a third party (e.g. if you act as an employee or representative ), we process this data to ensure our legitimate interest in sending you offers in response to your request or in concluding contracts with our customers. The legal basis in this case is S. 6 (1) (f) GDPR.

If your inquiry relates to a specific object or several specific objects, your data will be used to create further suitable offers, provided you have given us your consent to do so. The legal basis in this case is S. 6 (1) (a) GDPR.

3.4 Newsletter

If you have offered us properties for sale, we will also use your e-mail address for our newsletter to keep you informed about current developments on the rental market, news on real estate trends and interior design as well as other topics relating to your property. We use your e-mail address to send the newsletter with the help of our service provider. The newsletter is sent in order to ensure our legitimate interest in direct advertising to our existing customer base. The legal basis is S. 6 (1) (f) GDPR.

You may unsubscribe from the newsletter at any time by clicking the “unsubscribe” link provided in each newsletter or by sending us an e-mail using the contract details below.

We use newsletter tracking procedures to help us determine how often an e-mail has been opened and the links in the e-mail have been clicked on. If you click on a link in an e-mail, a cookie with an individual identification number is placed on your device. If, at a later point, you perform a certain action previously determined by us (e.g. create a search inquiry), we collect this data under a pseudonym in a report. We process this data to ensure our legitimate interest in measuring and optimizing the reach and impact of our newsletter. The legal basis is S.6 (1) (f) GDPR.

4. Analytics and advertising

4.1 Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of how you use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on S. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

4.1.1 IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there.

4.1.2 Purpose of data processing

Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. This evaluation enables us to improve our website on the basis of the information about how it is being used, in order to adapt it to your needs and to make it more user friendly. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

4.1.3 Option to disable Google-Analytics

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

You can prevent Google Analytics from collecting your data by clicking on the following link: Disable Google Analytics. This activates an opt-out cookie which prevents your data from being collected on future visits to this website. If you delete your cookies at a later date, the opt-out cookie will be deleted as well. If you would then still not want to be included in Google Analytics’ analyses, you must click on the opt-out link again.

4.1.4 Demographic data by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section above ("Option to disable Google-Analytics”)

4.2 Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows personalized advertising, which is based on your previous usage and surfing behavior on some device, to be displayed on other devices (such as a tablet or computer). Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, if you sign in to your Google Account on any device, it can display the same personalized promotional messaging. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/

We use the remarketing function to ensure our legitimate interest in direct marketing to visitors to our website. The legal basis is S.6 (1)(f) GDPR.

For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

4.3 Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google"). As part of Google AdWords, we use so-called conversion tracking. When you click on a Mr.Lodge-ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire at the latest after 120 days. Should you visit certain pages of this website and the cookie has not yet expired, Google and we can tell that you clicked on the Mr.Lodge-ad and were redirected to the Mr.Lodge website. Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information collected through the conversion cookie is used to generate conversion statistics for us. This tells us how many users clicked on our ad and were directed to a page with a conversion tracking tag. However, we do not receive any information that can be used to identify you.

If you do not wish to participate in tracking, you can opt out of this by turning off the Google Conversion Tracking cookie in your browser settings or by turning of tracking at https://www.google.de/settings/ads. You will then not be included in the conversion statistics.

“Conversion cookies” are stored on the basis of S.6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to measure and optimize the range of its website and online advertising in order to display advertising that corresponds to your interests. For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/

You can configure your browser to inform you about the cooky setting so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to reject cookies under certain conditions, or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

4.4 Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. This data will not be merged with further personal data stored by Google. Google uses the obtained data to improve its own products, such as Google Book and Google Street View.

Data processing is based on S. 6 (1) (f) GDPR.  The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM. For more information about Google reCAPTCHA and Google's privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html. 

4.5 CleverReach

Our website uses CleverReach for sending out newsletters. The service provider is CleaverReach GmbH & Co.KG, Mühlenstr. 43, D-26180 Rastede. It is a service to organize and analyze the sending out of newsletters. Your data that we provide to CleverReach for sending you the newsletter (email address, name and last name, title) are either saved on CleverReach servers or servers belonging to subcontractors in Germany or Ireland in accordance with the GDPR. The newsletter sent out with CleverReach helps us analyze the behavior of the recipients. Among other things it registers how many recipients have opened the newsletter and how often a link in the newsletter was clicked on. Applying Conversion-Tracking it may also analyze if clicking on a link in the newsletter led to a previously defined action (such as your search request on our website). For more information about data analysis by CleverReach-Newsletters please see:https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

Data processing is carried out based on your consent (Sec. 6 (1)(a) GDPR). You may withdraw your consent at any given time by cancelling your subscription to the newsletter. The legality of any data processing up until this point is not impacted. If you do not wish for your use of the newsletter to be analyzed through CleverReach you have to cancel your subscription to the newsletter. The link to cancelling your subscription is available in every newsletter email. After cancelling your subscription, your name and email address will be deleted from CleverReach servers. For more information please see CleverReach’s data policy: https://www.cleverreach.com/en/privacy-policy/.

5. Plugins and Tools

5.1 YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. These plugins are all included in the “Advanced Privacy Mode”, which means that no data about you as a user will be transferred to YouTube if you do not play the videos. Only when you play the videos will data be transferred to YouTube. We have no influence on this data transfer.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. This is independent of whether you have a YouTube account or not. If you are logged in to your YouTube account, you enable YouTube to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your Youtube account.

Youtube stores your data as user profiles and uses them for the purposes of advertising, market and/or tailoring its website to suit your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of such user profiles, in which case you must contact YouTube to exert this right.

YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest pursuant to S.6 (1) (f) GDPR. You can find further information on YouTube’s handling of user data in their privacy statement at: https://www.google.de/intl/de/policies/privacy

5.2 Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website.This constitutes a justified interest pursuant to S. 6 (1) (f) GDPR. Further information about how Google handles user data can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

5.3 Matterport

Our website offers 360-degree photographs (virtual tours) of some properties. These virtual tours are integrated into our website via the my.matterport.com portal. The portal is operated by Matterport, Inc., 352 E. Java Dr. Sunnyvale, CA 94089, USA. When you visit one of our sites containing such 360-degree photographs, a connection to Matterport’s servers will be established. The Matterport server will be informed which of our pages you have visited. Matterport also obtains your IP-address. This also applies if you are not logged in to Matterport or if you do not have an account with Matterport. The information obtained by Matterport is transmitted to the Matterport server in the USA.

If you are logged in to your own Matterport account, you allow Matterport to associate your browsing activity directly with your personal profile. The use of Matterport is in the interest of presenting our online offers in a appealing way. This constitutes a legitimate interest within the framework of S.6 (1)( f) GDPR. 

For more information on how Matterport implements the GDPR and how it processes user data, please visit https://support.matterport.com/hc/en-us/articles/360000904267-Matterport-s-Plan-for-GDPR and the Matterport Privacy Policy at https://matterport.com/legal/privacy-policy/.

6. Links to other websites

Our online presence contains links to other websites. We have no influence on their owner's compliance with regulations of data protection.